Tag: leadership
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Why I Learned to Love the Knot
My path to becoming a change leader was organic and appropriately messy. I didn’t fall into this work to justify a newly minted MBA. It wasn’t a second-choice consulting career or a “safe” place to land. The honest truth is that if someone had explained to me 20 years ago that “change management” was a…
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AI Is Changing What Effective Change Champions Actually Do
Why the advocate model isn’t enough — and what to do instead In 2022, a global financial services firm launched an enterprise AI program. They followed the established playbook and trained 200 change champions, built a community of super-users, cascaded communications and measured adoption through completion rates. Twelve months later, adoption metrics looked strong. But…
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We Built Our Careers on Endings. What Happens When There Aren’t Any?
A follow-up to Change Management Isn’t a Project Anymore. This time: the practical reality. How the work shifts, why the identity transition underneath it is harder than any skill gap, what we should be measuring instead of adoption rates, and an honest look at why continuous change is as exhausting as it is necessary.
Emily Mercier | Transformational Change Strategist 