I help organizations navigate complexity with
humanity intact.
Because transformation succeeds only when people can see
themselves in what comes next.
What I’m thinking about change
(Today, anyway…) View all posts.
I bought the binder anyway.
04.16.26
I spent two weeks making a visual narrative to help my father understand what was happening to him in the hospital. I never got to show it to him. But I bought the binder anyway.
That experience, and what it taught me about how people process things, is the subject of my latest post. It has more to do with AI transformation than you might expect.
AI Is Changing What Effective Change Champions Actually Do
04.07.26
Many organizations are seeing strong AI adoption metrics but still struggling to identify where real value is emerging. The gap may lie in how we’ve designed our change champion networks. This article looks at why scaling learning may now matter more than scaling messages.
We Built Our Careers on Endings. What Happens When There Aren’t Any?
03.30.26
A follow-up to Change Management Isn’t a Project Anymore. This time: the practical reality. How the work shifts, why the identity transition underneath it is harder than any skill gap, what we should be measuring instead of adoption rates, and an honest look at why continuous change is as exhausting as it is necessary.
What I bring
The discipline to scale transformation and the empathy to ensure
people can move with it.
Skills & strengths
- Enterprise AI & digital transformation
- Human‑centered change at scale
- Culture & ways‑of‑working transformation
- Executive & stakeholder partnership
- Change governance, enablement & adoption models
- Complex program & portfolio leadership
- Data‑informed change & feedback loops
- Ethical, trust‑centered transformation
Certifications
- Prosci™ Certified Change Practitioner
- Certified Change Management Professional™ (CCMP™) – Association of Change Management Professionals
- Leading Transformational Change – Being First™ Change Leadership
“People don’t resist change. They resist being changed.”
Peter Senge
Systems Scientist, Author of The Fifth Discipline: The Art & Practice of The Learning Organization, Founder of The Society of Organizational Learning
Want to talk about stuttering?
Managing stuttering at work
Stuttering during different life phases
Effectiveness & impacts of different fluency approaches
Participation in discussion groups and panels about fluency
Emily Mercier | Transformational Change Strategist 